New & Improved Mobile App as of June 6, 2016!
Forget your membership card? Wonder if there is a Zumba class this evening? Need to squeeze in a workout while on the other side of town? Looking for open swim or gym time? Our NEW & IMPROVED Greater Green Bay YMCA app will give you everything you need in the palm of your hand!
We are sad to announce the Account Login feature that was planned to be launched in July 2017 has been put on hold to ensure it is a great experience for our users when released. We will provide an update as to when we can expect this feature when available. Want to share feedback on the app? Email us and tell us what you love about it and what you'd like to see in the future!
on one user-friendly landing page
for easy transition through days/dates
by area, time of day and classes
from multiple branches
with facility status & hours
use your phone to check-in
view and register
Opt-In to receive notifications! Get updates regarding class schedule changes, upcoming events and facility statuses. Choose "OK" to Push Notifications when you download the app (you can also choose your locations to receive notifications from in the Preferences menu).
Questions? Check out our Mobile App FAQ's and video below!
Mobile App FAQ's
Watch and learn! This short video will walk you through all you need to know to get the most out of your NEW & IMPROVED Y App. Have a question this video didn’t answer? Check our frequently asked questions below, ask our friendly front desk staff or email us utilizing the contact email on the app!
Our video provides a general overview of our re-vamped app, however, our Y Mobile App is CONSTANTLY IMPROVING to meet your needs! See our frequently asked questions below for the most up-to-date features and helpful tips.
Be sure to say "OK" to Push Notifications to get important association wide updates and the opportunity to select center notifications regarding class schedule changes, upcoming events and facility statuses.
Why opt-in? Notifications provide you the opportunity to receive accurate up-to-date information right at your fingertips. This initial opt-in will allow us to alert you to all Greater Green Bay YMCA emergency facility closings as well as upcoming holiday closings, changes in facility hours and facility closings due to scheduled maintenance.
You can also choose to receive immediate communication from each center in the following areas: Child Care, General, Programs and Schedules. You can select multiple centers and options!
Be sure to go to the Preferences menu, select your desired location(s) and toggle on which notification types you'd like to receive (it defaults all locations/types to OFF). See the Updating Preferences section below for additional direction and examples on what these notifications may include.
Additionally, you can set up how you'd like to receive your notifications in your device settings. Learn about setting up notifications on your iPhone, iPad and iPod touch or setting up notifications on Android devices.
When prompted with Allow "Greater Green Bay YMCA" to access your location while you use the app? be sure to select Allow.
Selecting allow will provide the proximity from your current location to each of our Greater Green Bay YMCA centers. You can view this information by selecting the Locations icon on the main menu bar.
Welcome Home! NEW - May 2017!
Each time you open your app, you will now be taken to a home screen that features hours, banners and important announcements for the center you have selected. Plus - there are even MORE new features coming soon that will help you stay connected!
When you first open the app your home screen will default to our Broadview location and will be displayed at the top of the screen. To view an alternate location, select the arrow by the location and select the desired center from the dropdown menu.
Schedules are now viewed on one user-friendly landing page, shown by center! The default view will now include all Group Exercise, Active Older Adult (AOA), Mind & Body, Pool, Gym, Youth & Family and Kids Korner (Child Watch) schedules for the current day. *If a time slot is not listed, the area is being utilized for classes or programs. If you had our previous app, you'll notice that you will now see class descriptions (by selecting the down arrow) as well as a calendar icon to conveniently add classes or open swim and gym time right from the app to your personal calendar.
Easily transition to view days and dates with the calendar view! The app will default to today’s date when opened. To view other days, simply select the day/date in the calendar across the top of the app. To view additional dates, swipe the calendar left/right. New September 2016 - Swipe the schedule left/right to navigate through days!
Customize your search with new filters! Select the drop-down menus under the calendar to filter by center Area (location in the center), Time (morning, midday, evening) or Class (class, activity or open time). You can select multiple choices on each of these filters and click Done to save the filter. To change filters, simply select the filter dropdown and uncheck/check desired item(s) or choose Any. If you have filtered your search, it will save the Time and Class filters if you select a new location (the Area will reset, as they change by center). New December 2016 - You can now filter by class type! The class type breaks all classes down into six types: Cardio, Dance, Mind & Body, Strength, Specialty and Water.
Navigating the Main Menu
You can easily access Schedules, Programs, Cards and Locations across the bottom of the app on the main menu bar. You'll also find an additional icon to link you to More areas (Messages, Feedback and Preferences).
The icons will take you to the following areas in the app:
View available classes and activities (see above section).*
*Program Session activities found under Programs
Programs NEW - September 2016
View and register for programs!
Scan into the Y without your membership card!
Find your center location and contact information as well as facility, Kids Korner and Business Services hours.
Missed a notification? View all of your opted-in notifications for the past two weeks all in one place!
Send issues or suggestions to our mobile app developer.
Choose your notification settings by location.
To access contact and hours information, choose the Locations icon on the main menu bar. Select the desired location. Here you will find the following information:
Will display Open, Closing Soon (within 1 hour of closing time) or Closed along with the facility hours for the current day.
You'll see buttons to call or email us as well as the location address.
Facility & Area Hours
Main facility hours are located under the location address. Additional area hours are listed at the bottom and can be expanded by pressing the down arrow. Visit our Hours page on our website for holiday and summer facility closings.
Social & Web Links
Visit our website and follow us on facebook and twitter!
Choose the More icon on the main menu bar and select Preferences. Select Notifications and select the branch you desire. Toggle on the notifications you want to receive (they will show green under the toggle button). Press the back arrow at the top left to get back to the location options, and twice from here to return to the schedules landing page.
We strongly encourage you to opt-in to the locations you're interested in to stay up to date on everything that's going on at the Y!
Configure what notifications are most valuable to you at any location. (If you are interested in this information from more than one branch you will turn on the notifications you desire under each branch individually.) Examples of what you may receive for each area include:
• Upcoming changes in Kids Korner hours
• Facility AREA closings
• Upcoming special events at the chosen facility
• Upcoming open registration & session dates
• Cancellations for Youth Sports programming
• Youth, Teen & Family program updates
• When a regularly scheduled class is cancelled or changed
• Upcoming session changes (which can mean a change in class schedules)
You can now view missed notifications in the Message Center (choose More on the main menu bar, then Messages). Message notifications within the past 2 weeks will show up in the Message Center under the branch it was sent from. Messages will show up for opt-ed in centers/notifications only.
Even if you do NOT opt-in to any of the above areas, if you initially chose “OK” to opt-in when you downloaded the app, you will still receive our notifications regarding all Greater Green Bay YMCA emergency facility closings as well as upcoming holiday closings, changes in facility hours and facility closings due scheduled maintenance.
Not sure if you initially opt-ed in? Check your device settings. Learn about setting up notifications on your iPhone, iPad and iPod touch or setting up notifications on Android devices.
Additional Mobile App Update FAQ's
When can I update my app?
The initial update was made available on June 6, 2016. Our Y Mobile App is constantly improving to meet your needs, so updated features and improvements will continue to be released.
What if I choose not to update my app?
The previous app version (downloaded prior to June 6, 2016) will no longer be supported after June 6, 2016.
How do I update my app?
If you have your device set for automatic updates, you won't need to do anything, it will update to the new and improved version for you! If you do not have your device set up for automatic updates, you'll need to update your app manually:
iPhone: Open the iTunes App Store, tap the Updates icon at the bottom of the screen, find the Greater Green Bay YMCA app and touch Update.
Android: Open the Google Play Store, choose My Apps under the menu, find the Greater Green Bay YMCA app and touch Update.
How do I opt-in to receive notifications?
There are two ways to opt-in to get important association wide updates (emergency facility closings as well as upcoming holiday closings, changes in facility hours and facility closings due scheduled maintenance):
Upon initial download: Say "OK" to Push Notifications when you first open your app after downloading.
After initial download: If you didn’t initially opt-in when you first downloaded our app, you’ll need to go to your device settings to opt-in first. Learn about setting up notifications on your iPhone, iPad and iPod touch or setting up notifications on Android devices.
*See the Updating Preferences section (above) for detailed instructions on how to select center notifications regarding class schedule changes, upcoming events and facility statuses.
How do I add my Member Card (update my barcode number)?
Choose the Cards icon on the main menu bar. Click Add New Card and enter the Member Name and Barcode Number; press Save. If your app updated automatically or you did not note your barcode, our friendly front desk staff can assist you.
PASSBOOK FOR IOS - You can now add your membership card to your IOS Wallet!
Easily add new and existing membership cards to the IOS Wallet and have the card display when the device with the app installed is near any Greater Green Bay YMCA facility. The card can be added to the wallet by clicking on the membership card and then by clicking on settings (gear) to then choose Add to Apple Wallet.
Can I add more than one Member Card?
Yes! Choose the Cards icon on the main menu bar. Click Add New Card and enter the Member Name and Barcode Number; press Save. Repeat to add additional members.
How do I manage Member Cards?
To select a card/member, tap the top of the card. After selecting the card, there is a sprocket in the right corner to edit or remove. When adding more than one card, you can set which member card you’d like to appear first upon selecting Member Cards to scan in. Set this under Preferences > Default Member Card.
Select the Programs icon on the main menu bar > select category > select class > view details (there is a register button here). When Register is selected, it sends the user to a web browser to log in and register for that class; future plans include this functionality within the app. Note: Programs are viewed by CENTER* (change location at the top drop-down menu) and all OFF-SITE programs cannot currently be viewed within the App (but can be viewed once in the web browser).
How do I view the app Tutorial Steps?
Choose the More icon on the main menu bar and select Preferences. Select Show Tutorial Steps and select Next or Skip to navigate through the screens.
How will schedules change on the website?
Our website schedules will now mirror the design and functionality of the mobile app. View online schedules at www.greenbayymca.org/schedules.
Still have a questions this page didn’t answer or want help in downloading and navigating the app? Ask our friendly front desk staff or email us utilizing the contact email on the app!