May 2016 Survey Results
We appreciate the feedback you provided. The key findings of our May 2016 member survey results are below. In addition, you'll find the results specific to each of our Y locations by clicking the buttons at the bottom of the page.
Overall, the top things we heard you say that you love about the Y are:
1. My Y has friendly, caring staff who are always helpful and welcoming.
2. My Y has a variety of programs with multiple convenient locaitons for ease of use.
3. My Y offers a wide variety of classes, amenities and locations for me to choose from.
4. My Y has a healthy, supportive, social environment for adults of all ages.
The following are a few more positive comments we've gathered from our surveys:
“It just feels like I’m going to visit family. A lso their programs for helping struggling families join has made it possible for my son and his family to be fit.”
“Great staff. Good facilities. Excellent mission. A vital part of the Green Bay community.”
“My family loves being at the YMCA . The staff are excellent and always friendly. The programs of Kids Korner, Power Zone, Y N ight and Swim Lessons are all outstanding.”
“I left the YMCA over a couple of years ago and never felt that same family atmosphere anywhere else…Happy to be back!”
“I love that it is right in my neighborhood!”
“The Y encourages not only physical fitness, but provides a place to meet other active, engaged people.”
“The Y is a great place for families. M y 17-year old son has used the Y on a regular basis for the last 10 years playing basketball in the gym, swimming and lifting weights. We have always been comfortable knowing he was in a safe environment.”
“The Y is a nice, clean, fun place to get exercise. It is convenient to my home and seems to be open all the time. There are always a variety of things to do.”
“The entire staff is very friendly and helpful and willing to take the time to help you and answer your questions.”
“I love the people and staff and how good they make me feel when I am there.”
“I’ve recommended the Y to several people as a friendly gym to go to, especially if you are shy or beginning your healthy life.”
“I believe that a holistic approach to wellness includes moderate exercise…they Y affords that element of wellness with a variety of options available for a broad spectrum of health conditions.”
For detailed information on our survey findings and action for improvement, please click below. This information is also posted in the lobby area, at your Y.
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